Welcome to Lamorbey Dog Training. By booking and participating in our dog training services, you agree to the following terms and conditions:
1. Booking and Payment
* Bookings must be made in advance by contacting us directly.
* Payment is required at the time of booking to secure your spot, this is via bank transfer once you receive your confirmation email.
2. Cancellation and Refunds
* Cancellations of full packages/one off sessions made more than 48 hours before the scheduled session will receive a partial refund. There is a non-refundable fee of £100 per dog in the case of cancellation.
* Cancellations made within 48 hours of the session are non-refundable.
* If we need to cancel a session, you will have the option to reschedule. If you have attended your first training session, the fee for your second session becomes non-refundable, regardless of whether the second session is attended or not. This policy accounts for the resources and planning allocated upon commencement of the training program.
3. Health and Safety
* All dogs must be up-to-date on vaccinations.
* Please inform us of any health or behavioural issues your dog may have prior to the session – failure to do so could result in your session being cancelled by your trainer.
* We reserve the right to refuse service if a dog is deemed a safety risk, we always ensure we have offered safety advice prior to attending based on the information provided by you, the client.
4. Liability
* While we take every precaution to ensure the safety of all participants, dog training involves inherent risks.
* You are responsible for your dog’s behaviour and actions during the training session.
* Lamorbey Dog Training is not liable for any injury or damage caused by your dog.
5. Training Methods
* We use positive reinforcement methods.
* We do not allow the use of harsh or punitive training techniques.
6. Intellectual Property
* All training materials and content are the intellectual property of Lamorbey Dog Training and may not be reproduced or distributed without permission.
7. Agreement
* By booking a session or package, you agree to these terms and conditions.
8. Amendments
* We reserve the right to amend these terms and conditions at any time.
Contact Us
If you have any questions, please contact us at admin@lamorbeydogtraining.co.uk